Warranty & Support
- All water filters, RO systems, and water treatment products are covered by a limited warranty against manufacturing defects
- Warranty period may vary depending on the product type and model
- Warranty covers repair or replacement of defective parts under normal usage conditions
- Damage caused by improper installation, misuse, negligence, or unauthorized repairs will not be covered under warranty
- Regular maintenance and timely filter replacement are recommended to ensure system performance and warranty validity
- Our technical support team is available to assist with product inquiries, troubleshooting, and maintenance guidance
- Installation and after-sales support services are available for selected products and locations
- Customers are encouraged to retain the original invoice or warranty card for warranty claims
- Warranty claims will be inspected and processed by our service team according to company policy
- We are committed to providing reliable customer support and long-term service satisfaction
- For warranty claims or technical assistance, customers can contact our customer support team through phone, email, or website inquiry form
Contact Us
If you have any questions regarding our Returns & Refunds Policy, please contact us:
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Email: info@fountains.lk
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SALES HOTLINE
(+94) 705 345 345
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SERVICE HOTLINE
(+94) 701 81 61 61
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HOTLINE
(+94) 112 87 87 57
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Address: 85B, Pagoda Road, Nugegoda, Sri Lanka.
We appreciate your trust in Fountains.lk and strive to provide the best shopping experience!