Shipping & Delivery Policy
- We provide island-wide delivery for all water filters, RO systems, and water treatment products
- Orders are processed within 1–3 working days after payment confirmation
- Delivery time may vary depending on location and product availability
- Customers will be informed of the estimated delivery date after order confirmation
- Delivery charges may apply based on the delivery location and order size
- Large-scale water treatment systems may require special transportation and installation arrangements
- We ensure products are securely packed to avoid damage during transportation
- Customers are requested to check the product condition at the time of delivery
- Any delivery delays caused by weather conditions, transport issues, or unforeseen circumstances will be communicated promptly
- Installation services can be arranged separately for selected products and locations
- Incorrect delivery information provided by customers may result in delays or additional charges
- For inquiries regarding shipping and delivery, customers can contact our support team for assistance
Contact Us
If you have any questions regarding our Returns & Refunds Policy, please contact us:
Email: info@fountains.lk
HOTLINE
(+94) 11 275 6955
Address: No 10, Raja Mawatha, Pitakotte, Sri Lanka.
We appreciate your trust in Filters.lk and strive to provide the best shopping experience!